Most problems in pigeon sales come from one thing: money paid on trust. Ghuzar solves it with an escrow account that holds the amount until the deal is actually complete.

Escrow in two lines

When you buy, the amount is taken from your wallet and held by Ghuzar — not by the seller. After you receive the bird and confirm delivery, the amount is released to the seller minus the commission. If the seller never delivers, you open a dispute from the order page and the money stays in escrow until the admins rule.

The wallet

The full walkthrough of the wallet, top-ups and withdrawals is in The market and the wallet.
  • Top-up: Wallet → Top up. Card or InstaPay via Paymob is credited instantly; a manual transfer needs a receipt upload and admin review.
  • Card details are never stored by Ghuzar — the payment gateway handles them.
  • Available balance can be withdrawn or spent. Frozen balance is reserved in escrow (an auction deposit or a deal not yet completed) and is returned or released depending on the outcome.
  • Withdrawal: minimum 100 EGP, transferred after admin review.

Auction rules

  1. 10% deposit: when you bid, 10% of your offer is frozen in escrow — so bids are serious. If you don't win it is returned automatically when the auction ends.
  2. Automatic extension (anti-snipe): any bid in the final moments extends the auction by 30 seconds — nobody wins with a last-second bid.
  3. Withdrawing a bid is possible from the auction page; the conditions and deadline are shown at the time.
  4. Reserve price (optional): if the seller set one and the auction did not reach it, the auction is cancelled and deposits are returned.
  5. Your auction goes live after admin approval — until then only you can see it under "My auctions", and you cannot bid on your own auction.
Every one of these steps is covered in detail in Auctions step by step.

After you win

You pay the remaining amount, which stays in escrow until you receive the bird and confirm. It is then released to the seller, and the ownership transfer is recorded officially with a QR certificate.

Selling from a store

From "Sell & my business" → Create store. The store is listed after admin approval. The commission depends on your subscription plan (higher plans pay less) and is deducted automatically from escrow when the sale completes — your rate is shown to you at the time of sale.

The golden rule: never pay anyone outside the app. A deal outside escrow is one we cannot protect.