This page sets out the terms of using Ghuzar: what is allowed, what you are responsible for, what we are responsible for, and how your money is protected in deals. By using the app you agree to these terms.
Who we are
The Ghuzar app (package id com.ghuzar.app) — a platform for documenting and trading pigeon breeds in Egypt.
Questions about these terms:
support@ghuzar.comDefinitions
"Platform" means the Ghuzar app, the ghuzar.com website, the admin panel, and all related services. "Content" means any text, photo, video or data you publish or upload. "Wallet" means the internal electronic balance inside your account on the platform.
1 · Your account
You must be 13 or older to open an account, and 18 or older to use any financial service (topping up the wallet, withdrawals, bidding, selling, buying, opening a store). The account is personal — you are responsible for your password and for any activity on it. Because Ghuzar allows one session per account, signing in on a new device automatically signs the old one out.
Your details must be accurate. Accounts using false details or impersonating someone else are suspended.
2 · Your content and your responsibility for it
The content you publish — bird photos, posts, products and messages — is yours, and you are responsible for it. By publishing it you grant us a non-exclusive, royalty-free permission to display it inside the app and on Ghuzar's public pages according to your privacy settings. Your personal photos are never used in advertising or marketing outside the platform unless you give your own explicit consent.
You may not publish content that is unlawful, abusive or deceptive, false ownership details for a bird, anything that infringes someone else's rights, impersonation, or opening more than one account to get around the platform's limits.
Report and block tools are available to every user, and the admins review reports. Content that receives 3 reports is hidden automatically until it is reviewed.
3 · Bird data and documentation
You confirm the accuracy of your birds' data and ownership. Ghuzar documents (bird file · transfer certificate · evaluation result) attest to what you entered and the review carried out on it — they are not an absolute guarantee of a bird's lineage or condition, and not an official government certification.
Incorrect data is removed, and accounts that falsify data deliberately are suspended.
4 · Deals and the escrow system
Ghuzar is an intermediary between seller and buyer — we are not a party to the sale itself, we do not own the products or birds listed, and we do not guarantee their quality or condition.
Every deal is protected by escrow: the buyer's money is held and is released to the seller only after delivery is confirmed or after the announced escrow period ends. If there is a dispute, the admins review and decide.
The platform commission depends on the subscription plan and is deducted from the net amount of the deal; the rate in force when the deal is created applies to it even if the rate changes later.
5 · Auctions
A bid is a commitment: a 10% deposit of the starting price is held from the bidder's wallet, and a winner who withdraws without an acceptable reason may lose that deposit and be barred from future auctions. Withdrawing a bid is possible only before the final hour.
Each auction's details (starting price · deposit rate · anti-sniping protection · reserve price) are saved as a snapshot with the auction and continue to apply to it. Auction proceeds are released to the seller within 48 hours of a successful close, after the commission.
6 · Wallet and payments
The wallet is not a bank account and earns no interest — it is used for deals inside the platform only: buying products and birds, auctions, ownership transfers and withdrawals to your account.
Digital goods (subscription · app themes · verification badge · evaluation fee · bird-file fee · competition entry fees) are paid through the Google Play store on Android, under the store's policy. Any refund of a store purchase follows Google Play's policy, not ours.
Online top-ups go through the payment gateway (Paymob) — we never receive your card details, only a transaction reference.
Withdrawals have an announced minimum and a fee according to your plan, and are processed after an administrative review.
7 · Subscriptions
A subscription unlocks extra features and higher limits. When it ends, no existing content is deleted — adding new content beyond the free plan's limits is paused, with an announced grace period. Subscription payments are not refunded, in part or in full, if you cancel before the term ends, unless we state otherwise expressly.
A renewing subscription from the Play store is cancelled from your account settings on the store.
8 · Opening a store and trading
Opening a store is a feature for subscribers on paid plans, and requires your agreement to the merchant policy (which sets out the commission and fees in force at the time you agree). You are responsible for the accuracy of your product listings (price · description · stock · return policy).
The commission on transferring ownership of a sold bird ranges from 10% to 15% of the sale price. Your store is subject to admin review and may be suspended or closed if it violates these terms. If your paid subscription lapses, your store stays visible and keeps receiving orders, but you will not be able to add new products until you renew.
9 · Competitions and prizes
The terms of each competition (phases · weights · entry fees · prizes) are announced before registration. Prizes are not cash — a subscription, a badge, a discount or an in-kind prize. Judging committee decisions are final.
If a competition is cancelled, entry fees are refunded to all participants. Voluntary withdrawal after registration does not refund the fee.
10 · Limits of our liability
We work to keep the service running and safe, but we do not guarantee uninterrupted or error-free operation. Ghuzar is not responsible for the quality of birds or products sold by users, nor for any agreement made outside the platform.
To the fullest extent the law allows, any potential financial liability on our part is limited to the fees you paid the platform in the three months preceding the event in dispute.
11 · Suspending and deleting accounts
You can delete your account at any time from inside the app (My profile → Settings → Delete account) or from the account-deletion request page.
We may suspend an account that violates these terms. Financial records and completed deals are kept after deletion because they also concern other parties — details in the privacy policy.
12 · Changes to these terms
If we change something material, we will update the effective date above and notify users inside the app. Continuing to use Ghuzar after a change means you accept it.
13 · Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and its courts have exclusive jurisdiction over any dispute concerning them.